Welcome to Rox the Doc, LLC

What is a nexus letter?

A nexus letter is a professional medical opinion written by a licensed psychologist that explains the connection (“nexus”) between a Veteran’s current mental health condition and their military service. It is used as supporting evidence for VA disability claims.

How is a nexus letter different from a VA Compensation & Pension (C&P) exam?

A nexus letter is an independent medical opinion, not a VA examination. C&P exams are ordered by the VA to determine disability status, while a nexus letter is requested by the Veteran to strengthen their case.

What do I need to provide for a nexus letter?

• Your DD-214 (or equivalent service records)
• Relevant medical and mental health records
• Any supporting statements or documents you’d like considered

What are the package options and costs?

• Nexus Letter Only: $750 — based on review of medical records only
• Comprehensive Nexus Package: $1500 — includes record review, psychodiagnostic evaluation, clinical interview(s), and preparation of an independent medical opinion when clinically appropriate.

How does payment work?

Services are billed step-by-step rather than as a lump sum. Each component (e.g., record review, evaluation, clinical interview, nexus letter) is completed and billed individually so you only pay for services as they occur.

What if I’m unsure which package I need?

If you are uncertain whether the Nexus Letter Only or Comprehensive Nexus Package is the best fit, we can begin with a record review and/or intake appointment. After reviewing your history and documentation, we can recommend the most appropriate option for your situation.

How long does it take to receive a nexus letter?

Turnaround time varies, but most nexus letters are completed within 2 weeks after all necessary records are received.

Will you testify or attend VA hearings for my case?

Currently, services are limited to record review, therapeutic evaluation (if selected), and the preparation of a nexus letter. Testimony or direct representation at VA hearings is not included.

Rox the Doc, LLC is committed to providing professional, evidence-based psychological evaluation and independent medical opinion services to Veterans seeking support with VA disability claims. In order to preserve the integrity of clinical services and appropriately compensate licensed psychologists for their time, expertise, and record review, the following policy applies to all services.

All payments for services are final and non-refundable.

This includes, but is not limited to:

• Record review fees
• Psychodiagnostic intake evaluations
• Clinical interviews
• Nexus Letter Only packages
• Comprehensive Nexus Packages
• Additional condition evaluations

Due to the significant professional time involved in reviewing records, conducting evaluations, administering psychological measures, drafting reports, and formulating medical opinions, refunds will not be issued once:

• An intake has been scheduled
• A record review has begun
• Services have been rendered
• Report drafting has commenced

Refunds will not be provided if:

• The Veteran chooses not to proceed after services begin
• The provider determines a Nexus Letter is not clinically supported
• The Veteran disagrees with the clinical findings
• The VA denies the claim

Rox the Doc does not guarantee:

• Service connection approval
• A specific disability rating
• Expedited VA processing
• Favorable claim outcomes

All disability determinations are made solely by the U.S. Department of Veterans Affairs (VA). Our role is limited to providing independent psychological evaluation and medical opinions based on clinical judgment and available documentation.

Clients are solely responsible for providing complete, truthful, and accurate records and history. Failure to submit sufficient documentation or relevant records may affect the ability to render a medical opinion. This does not constitute grounds for a refund.

All opinions are based on professional clinical judgment, psychological testing (when applicable), record review, and ethical standards of practice. If, after evaluation, the provider determines that a Nexus opinion cannot be supported clinically, that determination is final. When appropriate, therapy and forensic/nexus services may be separated to preserve clinical objectivity and ethical boundaries.

Dr. Eubanks' boutique and concierge therapy services offer:

• Privacy: No insurance records, ensuring complete confidentiality.
• Flexibility: Therapy schedules tailored to your lifestyle, career, and commitments—including evening and weekend availability.
• Personalized Attention: Limited client intake allows her to provide dedicated, high-quality care for athletes, Veterans, and high-achieving professionals.

Whether you are seeking mental health support, trauma recovery, or performance optimization, her services are designed to meet you where you are—with the discretion and care you deserve.

Dr. Eubanks offers concierge therapy services designed for athletes, Veterans, and high-performing professionals:

• Premium Concierge Plan – $300 per session or $2,000–$2,500/month
  Includes regular therapy sessions, priority scheduling, and ongoing support.
• V.I.P. Elite Concierge Plan – $350 per session or $3,000–$4,500/month
  Includes comprehensive therapy, performance coaching, extended access, and highly personalized care for demanding lifestyles.

Individual Therapy – $250 per session
Specialized one-on-one therapy sessions available outside of concierge plans.

Evaluation services are distinct from psychotherapy. When providing psychological assessments, diagnostic evaluations, nexus evaluations, disability-related opinions, Schedule A evaluations, discharge upgrade evaluations, mental health diversion evaluations, ADHD assessments, or similar services, the psychologist serves in the role of an independent evaluator rather than a treating provider.
The purpose of these services is to assess, diagnose, and provide professional opinions based on available information, clinical interviews, testing results, and professional judgment. Participation in an evaluation does not establish an ongoing psychotherapy relationship.

Recommendations and conclusions are determined by clinical findings and cannot be guaranteed to support a specific legal, employment, educational, military, or disability-related outcome.

Not always.

Many services offered by Rox the Doc, LLC involve independent psychological evaluations in which the psychologist serves in the role of evaluator rather than treating provider.

Depending on the nature of the evaluation, ethical standards, referral source requirements, and clinical considerations, ongoing psychotherapy may not be appropriate with the same psychologist who conducted the evaluation.

If treatment is recommended following an evaluation, referrals may be provided when appropriate.

Dr. Eubanks and her team do not accept insurance. Services are provided on a private-pay basis to support confidentiality, flexibility, and personalized care.

• Initial Intake: 60 minutes
• Follow-Ups: 45 minutes 

Sessions are personalized to address performance pressures, trauma, life transitions, PTSD, anxiety, and related mental health challenges.

Yes. All sessions are conducted via a secure, HIPAA-compliant virtual platform, allowing you to access care from wherever you are—whether at home, at the stable, on the road, or stationed elsewhere. She is licensed in Florida, Illinois, Mississippi, Tennessee, and is PSYPACT certified, allowing her to offer therapy across 43 states.

Cancellations or reschedules require 24 hours’ notice to avoid session fees, unless you are enrolled in one of the concierge plans, which offers added flexibility.

You are entitled to receive a "Good Faith Estimate" explaining how much your medical care will cost. If you receive a bill that is $400 or more than your estimate, you can dispute the charges. For more information, visit www.cms.gov/nosurprises.